NatWest has integrated OneID into Adobe Acrobat Sign, making it the first UK bank to utilise bank-verified digital identity for streamlined identity verification across multiple countries.

The lender has introduced OneID’s bank-verified digital identity solution for its structured finance operations in Sweden, Finland, and Norway. This solution ensures robust identity verification that transcends geographical boundaries.

Individuals with online banking accounts in the UK, Sweden, Finland, and Norway can securely verify their identities through their respective banks before signing NatWest leasing agreements.

NatWest bank of APIs head Kevin Dearing said: “Through utilising OneID’s Digital Identity solution within Adobe Acrobat Sign, NatWest is streamlining business processes while strengthening the security of signatories.

“NatWest has been enabling customers to consent to share bank-held identity attributes with OneID so it is great to see a use case for these services emerge from within NatWest.”

NatWest’s transition to OneID follows a review of existing verification processes for document and contract signing within its Nordic leasing operations. The traditional methods of ‘text authorisation’ or ‘one-time passwords’ were found insufficient due to security vulnerabilities and operational friction.

NatWest opted to leverage bank-verified identity through OneID.

This unified solution offers NatWest customers across borders three methods for digital identity verification. These include bank-verified identity for UK account holders, local bank ID solutions for Nordic account holders, and document-scanning ID solutions using government-issued documents.

OneID’s solution spans over 200 countries, ensuring global coverage.

The integrated approach within Adobe Acrobat Sign guarantees secure and streamlined document processing, providing an inclusive signing experience for all stakeholders.

NatWest’s adoption of OneID’s bank-verified digital identity spans operations in the UK and the Nordics, cementing it as the preferred method for identity verification in NatWest’s Nordic leasing operations. This transition enhances security, reduces operational friction, and enhances overall efficiency and customer satisfaction.

This development follows NatWest Group’s previous announcements regarding the adoption of OneID within its Customer Attribute Sharing proposition.

OneID CEO Paula Sussex said: “NatWest’s partnership with OneID exemplifies their commitment to deliver innovation and security in its identity verification processes. OneID’s solution perfectly delivers on this commitment and supports NatWest’s drive to deliver a seamless and secure banking experience for its customers.”