UiPath said that Japan-based Sumitomo Mitsui Trust Bank has deployed its UiPath Platform for boosting its operational efficiency and risk management through end-to-end automation.

The company said that over four years, its end-to-end automation platform has helped the bank to automate over 250 critical business operations and 500 workflows. For this, the companies used the UiPath Orchestrator, which is an automated workflow management tool.

According to the US-based enterprise automation software company, the Japanese trust bank was able to save over 400,000 total hours in labour-intensive tasks by using the automation platform.

Sumitomo Mitsui Trust Bank is engaged in managing the property and investment assets of a customer base comprising individual and corporate clients.

Due to its diverse and complex business scope, the Japanese bank wanted to use robotic process automation (RPA) technology to enhance the efficiency of its high-mix low-volume operations, said UiPath.

In 2018, Sumitomo Mitsui Trust Bank engaged UiPath for optimising and automating time-intensive tasks, enhancing risk management, and improving customer experiences.

The enterprise automation software company stated: “Empowered by the UiPath platform, the bank has successfully leveraged enterprise automation across multiple workflows and business operations to support the rapidly changing and unique demands of its customers.”

UiPath said that Sumitomo Mitsui Trust Bank intends to automate more labor-intensive tasks. By using UiPath Test Suite, the bank is said to be chalking out a plan to test applications proactively prior to their deployment and ensure that existing workflows are improving consistently.

For supporting its complex business processes, the Japanese bank is using an automation discovery tool called UiPath Process Mining. The tool analyses and tracks the unique business processes and streamlines compliance requirements, said UiPath.

UiPath stated: “Looking ahead, Sumitomo Mitsui Trust Bank plans to further leverage the power of automation for targeted distribution of marketing materials and proposals to customers.

“In doing so, the bank hopes to establish a single integrated process for data acquisition, formatting, processing, accumulation, and analysis, utilizing artificial intelligence and business intelligence technologies.”