Smarter Technologies has announced the release of a new artificial intelligence (AI)-powered platform aimed at transforming revenue management in the healthcare sector.
This platform is designed to streamline administrative processes for hospitals and health systems, integrating technology from Access Healthcare, SmarterDx, and Thoughtful.ai. These companies have recently received investment from New Mountain Capital, a growth investment firm.
According to Smarter Technologies, the platform seeks to address inefficiencies within healthcare administrative workflows by using advanced AI technologies combined with human-in-loop delivery capabilities.
Smarter Technologies reports handling over 400 million transactions annually, managing upwards of $200bn in revenue, and supporting more than 500,000 providers globally. With over 27,000 employees across 24 service centres, the company serves more than 200 clients, including over 60 hospitals and health systems.
Smarter Technologies CEO Jeremy Delinsky said: “We recognise that healthcare provider organisations are confronted with growing administrative and operational challenges, and they need a new kind of flexible revenue management platform that brings together the most proven AI technologies with the lowest cost to serve, highest quality global operations platform at scale.
“Smarter Technologies addresses this need by providing a cost-effective Services as Software offering that helps our clients address the billions in annual administrative inefficiencies in healthcare, giving them more time and resources to focus on improving care for patients.”
The company aims to deliver immediate returns on investment for its clients through its core offerings, which are Smarteraccess, SmarterDx, and Thoughtful.ai.
Smarteraccess offers a modular revenue cycle management service that combines virtual agents with human operators, allowing healthcare organisations to manage complex operations without additional software or staff training.
SmarterDx employs AI and machine learning to convert clinical data into actionable insights, supporting accurate documentation and coding while increasing revenue.
Thoughtful.ai provides a comprehensive SaaS solution for medical billing, utilising natural language processing, optical character recognition, and machine learning to cover all essential revenue cycle management functions.
