Premier Financial Credit Union, a Wisconsin-based full-service community credit union, has selected Mahalo Banking as its digital banking provider, aiming to enhance member services and modernise its digital platform.
This decision reflects Premier Financial’s commitment to offering a self-service-focused, adaptable, and future-ready banking interface, said Mahalo Banking.
According to Mahalo Banking, its selection followed an extensive evaluation of digital platforms, with Premier Financial seeking a solution that supports third-party fintech integration and continuous feature updates. Mahalo Banking is said to have been chosen for its user-friendly design, comprehensive core integration, and rapid development pace.
Premier Financial president and CEO Brad Grant said: “We were looking for a digital banking partner that could evolve with us and offer the capabilities our members increasingly expect.
“Mahalo not only brings all the tools we need to modernise our digital platform, but it also enables us to move faster, support more self-service options, and offer a consistently exceptional member experience.”
The new partnership aligns with Premier Financial’s strategy to strengthen its competitive position against larger institutions by providing a digital interface that is accessible and responsive to evolving member needs.
Its members are expected to benefit from 24/7 financial management options and features like left-hand navigation modes and an improved onboarding process for new users.
Mahalo Banking chief operating officer Denny Howell said: “Premier Financial’s focus on platform flexibility, deeper member engagement, and long-term scalability reflects a growing trend across the credit union industry.
“We’re proud to support Premier Financial in building a digital experience that’s both future-ready and rooted in the needs of their local community.”
Mahalo Banking, headquartered in Troy, Michigan, specialises in online and mobile banking solutions specifically for credit unions.
Recently, Cross Valley Federal Credit Union implemented Mahalo Banking’s platform to upgrade its digital services. This rollout is said to have enhanced user experience with streamlined functionality and improved security, allowing members to manage accounts, cards, and loans conveniently in one place.
