Indian digital services and consulting company Infosys has entered into a long-term partnership with Germany-based urban mobility company TK Elevator (TKE) to harmonise, consolidate, and modernise the latter’s digital landscape.

Through the engagement, Infosys intends to consistently enhance and transform TK Elevator’s application and IT environment.

To achieve this, the Indian company will leverage an artificial intelligence (AI)-first approach, utilizing Infosys Topaz, which is a suite of services, solutions, and platforms driven by generative AI technologies.

Both companies will collaborate to shift the operations of all TK Elevator’s business applications in North America and key European markets to Infosys to facilitate integrated management of applications.

This will support in unifying the foundational infrastructure operations, enabling an end-to-end, business process-focused operational paradigm, and contributing to a more streamlined and agile digital landscape.

TK Elevator IT governance global head Sebastian Oberst said: “We aim to bring diverse geographies and business units together with this strategic collaboration.

“The enhanced collaboration with Infosys will enable a strong, globally harmonised technology backbone, while simultaneously contributing to deliver savings for TK Elevator. With this new initiative, we are confident that Infosys will help us stay a step ahead in a dynamic and competitive landscape.”

As part of the collaboration, Infosys will use its Live Enterprise Application Management Platform (LEAP) to provide a user-centric and business outcome-driven solution.

LEAP, which is a cloud-enabled platform to deliver next generation application management services, is part of Infosys Cobalt.

The Indian company will also steer the transformation and operations of software-defined wide area network (SD WAN), in addition to overseeing the current operations of the data centre, service desk, cloud, LAN, and workplace.

Furthermore, Infosys will strive to provide an integrated model for applications and underlying infrastructure operations, encompassing Service Integration and Management (SIAM).

Infosys executive vice president and manufacturing global head Jasmeet Singh said: “As manufacturers reimagine their business, they are increasingly looking to refresh the core of their technology stack and application support processes.

“We are excited to collaborate with TK Elevator and usher an advanced infrastructure and applications services operating model that will help harmonise and future-proof their IT operations and accelerate their digital transformation objectives.”