Infosys has announced the successful implementation and launch of the nCino Platform for ABN AMRO Bank in the Netherlands.
This initiative aims to transform the bank’s loan origination and collateral management by replacing multiple outdated systems with a unified platform, thereby improving operational efficiency and customer service.
According to Infosys, the project marks a significant milestone as new features on the nCino Platform are introduced.
Infosys, a key application development and maintenance partner for ABN AMRO, is said to have played a crucial role in this transition. Over 11 months, Infosys facilitated the migration of more than 100,000 records from various legacy systems, showcasing its expertise in managing nCino Platform capabilities.
ABN AMRO credits IT lead Hans-Willem Giesen said: “The transition to the nCino Platform, facilitated by our partners like Infosys, has brought about a significant shift in how we manage our lending process.
“This solution will improve operational efficiency, enhance our collateral management capabilities, and provide our customers with a faster, more transparent experience.
“As we look to the future, this platform will be a cornerstone of our continued growth and transformation.”
The deployment of the nCino Platform provides ABN AMRO with a centralised system to manage assets and collaterals effectively, reducing data quality issues.
The platform enhances customer onboarding, optimises loan origination processes, improves operational efficiency, and supports regulatory compliance.
Designed as a cloud-native solution, it includes configurable credit workflows with API integrations and data management capabilities tailored for future business requirements.
Infosys said that it has also contributed to integrating ABN AMRO’s shared capabilities across its IT systems, focusing on credit origination and collateral management processes. A comprehensive data migration and reconciliation strategy was developed as part of this collaboration, said the Indian IT major.
Infosys executive vice president and financial services and public sector industry head Jay Nair said: “By delivering a unified loan origination and collateral management solution across both the phases, we have optimized processes, improved data quality, reduced turnaround time and enhanced the digital experience for ABN AMRO’s customers.
“We are excited to see how this innovative solution will enable ABN AMRO to streamline operations and enhance customer experiences while ensuring compliance with regulatory requirements.”
Previously, ABN AMRO selected nCino as its cloud banking solutions provider to facilitate digital transformation within its corporate lending sector. This partnership is intended to help ABN AMRO achieve its goal of becoming more personalised in the digital age through continual innovation.
