First Federal Bank of Kansas City (FFBKC) has selected financial technology company Jack Henry in a move to bolster its growth and innovation.
Based in Kansas City, Missouri, the American mutual bank focuses on consumer banking specifically home mortgages. The $960m asset bank is engaged in bolstering financial health in its community.
According to the bank, homeownership is a gateway to financial independence. It helps in traditional mortgage loans along with working closely with non-profit organisations to support lower-income households buy a home of their dreams.
Through the collaboration, First Federal Bank of Kansas will be able to leverage modern and open technology to automate processes. It will enable the bank to improve customer service and provide more functionality to support small and medium-sized businesses (SMBs).
First Federal Bank of Kansas president and CEO JR Buckner said: “As a mutual bank, for almost a century we’ve provided a high level of support and financial education to consumers in Kansas City.
“We now want to extend the same service to SMBs, who employ 85% of our community and our country.”
Jack Henry’s hosted core processing solution aims to boost automation and efficiency, complemented by the Banno Digital Platform, which enhances the digital banking experience for retail and commercial customers alike.
In addition, enterprise solutions such as treasury, document, and workflow management tools will empower SMBs to run their operations effectively. LoanVantage will also enable the bank to expand its offerings into commercial real estate lending.
Furthermore, Jack Henry’s technology modernisation strategy will make modern service components available for financial institutions in the public cloud. This is expected to offer an advantage for First Federal Bank of Kansas in the future.
Jack Henry vice president and bank solutions president Jonathan Baltzell said: “To stay competitive and responsive to changing conditions, community banks operating in growing metropolitan areas like Kansas City often have to pivot and explore new business lines that comply with their mission, vision and values.
“FFBKC saw an opportunity to expand their unique high-touch service to SMBs and needed the right technology provider to help them do so.”
